Terms and Conditions - Garden Clearance Southwark

Welcome to our Garden Clearance Southwark services. By engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.

1. Introduction

These terms and conditions govern your use of our garden clearance services. By accessing or using our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Services Provided

We offer comprehensive garden clearance services, including the removal of garden waste, plants, trees, fencing, decking, and other related materials. Our services are available to residents and businesses within the Southwark area.

2.1 Scope of Services

Garden Waste Removal: Removal of all types of garden waste, including branches, leaves, and soil.
Plant and Tree Removal: Safe removal of unwanted plants and trees from your property.
Fencing and Decking Removal: Dismantling and disposal of old or unwanted fencing and decking materials.
Recycling: We ensure that all removed materials are recycled or disposed of responsibly.

3. Booking and Scheduling

To schedule a garden clearance, you can book our services through our online platform or by phone. Upon booking, we will provide you with an estimated timeframe for the clearance.

3.1 Payment Terms

Payment Methods: We accept various payment methods, including credit/debit cards and bank transfers.
Payment Schedule: Payment is required upon completion of the service unless otherwise agreed upon.
Refund Policy: In the event of cancellation within 24 hours of booking, a full refund will be issued. Cancellations made after 24 hours may be subject to a cancellation fee.

4. Customer Responsibilities

Customers are responsible for ensuring that the garden area is accessible for our team and that all valuable or fragile items are removed or safeguarded before our arrival.

4.1 Property Access

Access Permissions: Ensure that we have necessary permissions to access your property, especially if you live in a rented or shared space.
Safety Precautions: Clear pathways and remove obstacles to facilitate efficient clearance.

5. Liability

While we take utmost care during the clearance process, we are not liable for any pre-existing damages or issues within your garden or property. Any accidental damages caused during the service will be addressed promptly.

5.1 Insurance

Coverage: We hold comprehensive insurance to cover any accidental damages that may occur during the clearance process.
Claims Procedure: In the event of damage, contact our support team immediately to initiate a claims process.

6. Environmental Responsibility

We are committed to environmentally responsible practices. All garden waste is sorted, and recyclable materials are processed accordingly to minimize environmental impact.

6.1 Waste Disposal

Recycling: Materials that can be recycled are sent to appropriate recycling facilities.
Landfill: Non-recyclable waste is disposed of at licensed landfill sites.

7. Termination

We reserve the right to terminate our services if the terms and conditions are violated. In such cases, any prepaid fees will be refunded proportionally.

7.1 Breach of Terms

Immediate Termination: Services may be terminated immediately if there is any illegal activity or unsafe conditions.
Notice: Termination will be communicated promptly with an explanation.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

8.1 Dispute Resolution

Mediation: Parties agree to attempt to resolve disputes through mediation before seeking legal recourse.
Legal Action: If mediation fails, parties may pursue legal action as per the governing laws.

9. Amendments

We reserve the right to amend these terms and conditions at any time. Any changes will be communicated through our official channels and will take effect immediately upon posting.

9.1 Notification

Updates: Regular updates to reflect changes in services or policies.
Effective Date: Changes become effective immediately unless specified otherwise.

10. Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the booking and service process is handled in accordance with our privacy policy.

10.1 Data Protection

Collection: Only necessary personal data is collected to provide our services.
Storage: Data is securely stored and protected against unauthorized access.
Usage: Personal data is used solely for service-related purposes.

11. Acceptance of Terms

By using our garden clearance services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Thank you for choosing our Garden Clearance Southwark services. We look forward to serving you.